Refund policy

REFUND POLICY

I Don’t Like What I Bought:
While we try our best to accurately describe our products through pictures and words, we understand that preferences can be highly subjective. If a tea ware item does not meet your expectations, we will gladly accept a return for store credit or offer a replacement if returned within 30 days. However, we are not able to accept returns of tea leaves and herbs. We recommend buying a smaller increment to taste before committing to a larger purchase.

Please understand that if a return or exchange does not involve flaws or damage to the product, or mistakes that we have made on your order, we cannot reimburse shipping costs.

Please contact us by email or telephone, then package the item or items securely and ship them back to us. We suggest shipping the item in its original packaging. Once we receive the item, we will issue a store credit.

Unfortunately, we cannot accept exchanges or returns after 30 days from the original date of purchase.